Returns
Returns & Refunds
Made-to-measure screens are cut to your size, so the policy is different from off-the-shelf goods.
Made to your size
Because each screen is produced to the dimensions you provide, we ask that measurements are checked carefully before ordering.
If it doesn’t fit or arrives damaged
Send your readings and a photo of the opening or the damage. If we made an error or it arrived faulty, we will remake or refund.
Shipping on returns
We confirm the process case by case so you are never left guessing.
Confirm the final returns stance (e.g. remake vs refund, who pays return shipping) and drop in the precise wording.